Privacy policy
This page explains what we collect when you book a pickup or a tour, why, and how long we keep it.
Last updated: November 9, 2026
What we collect
The name for the sign, the date and time, your flight or train number, the hotel, the number of passengers, your notes and, if you leave it, a phone number, WhatsApp or e-mail. If you book in Telegram, we also see your Telegram account.
Why
Only to meet you and drive you: the driver needs your name, the time and the place. We don't send newsletters and don't use the data for advertising.
Who sees it
The owner of the service and the driver assigned to your trip. We don't sell or pass your data to anyone else. Messages you send us in WhatsApp or Telegram are also stored by those services under their own rules.
How long we keep it
Personal details are removed 90 days after the trip. For statistics we keep only the date, the service, the language and the status.
Cookies and storage
The site remembers your language, the light or dark theme and an unsent booking draft in your browser. We don't use advertising cookies. We count visits with Umami, without cookies or personal data: page, country, device type and clicks on contact buttons. If your browser sends “Do Not Track”, we don’t count you at all.
Your rights
Ask us to show, correct or delete your data at any time: write to us in WhatsApp or Telegram, or send /deletemydata to our Telegram bot.